Overview of Services

Each Workforce Center in the Region C offers services specifically for employers.  Some of the services you can receive through the Workforce Centers include the following:

  • Offer comprehensive workforce services
  • Provide orientation to the Workforce Center system and discuss services provided
  • Allow employers access to and self-enrollment in NC Works Online
  • Use surveys to measure business responses and satisfaction concerning the value of services received; the Workforce Center will use feedback to improve overall services
  • Offer workshops, seminars, and job fairs; organize career panels which allow multiple organizations to share relevant company information with job seekers

The Workforce Centers also offer businesses the following services:

  • Recruitment and Screening Assistance – Job listings, automated job matching, applicant recruitment, screening, and referral
  • Rapid Response Services – Assist businesses who are downsizing and/or closing.
  • Assessment and Testing Services – Businesses may obtain assistance in analyzing the skills, aptitudes, and interests of potential and current employees. At the employer’s request, the Centers will administer employee screening services.  Career Readiness Certification and job profiling are also offered to employees through the Workforce Center.
  • Education and Training Brokering – Centers help businesses identify and connect with appropriate education and training sources to assist with their workforce development needs. Consumer reports on effectiveness of specific providers are also available for employers.
  • Technical Assistance on Employment Issues – This can range from licensing requirements, bonding, and labor certification.
  • Labor Market Information – Centers provide businesses with user-friendly access to local and state labor market information to bridge economic and workforce development.
  • Business Resource Room – Centers provides an interviewing/conference room which is available to employers upon request.
  • Small Business Resources – Centers provide small businesses with community service information which includes loan and relevant labor market information, various training materials, access to entrepreneurial assistance and economic development through referrals.
  • Human Resource Information – Centers can provide employers information on the Work Opportunity Tax Credit, unemployment insurance, labor law, and compliance information.
  • Training Services – Centers offer employers incumbent worker training, on-the-job training, advanced skills training, and customized job training funded under WIOA. The Center also allows access to computerized training to upgrade incumbent basic skills.
  • Work Keys Assessments – (Reading for Information, Locating Information, and Applied Mathematics) Work Keys Assessments can be administered as a pre-employment screening tool for prospective employees or as a promotion screening tool for their incumbent workforce. (There is a cost involved for the assessments and scoring them)
  • Key Train for Incumbent and Prospective Work forces – Key Train remediation in Reading for Information, Locating Information, and Applied Mathematics will be available for the incumbent and prospective work forces. A pretest can also be used to assess current skill levels prior to the actual assessments. (Fees for this may be waived if individuals meet HRD fee waiver guidelines)